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Summit Racing Equipment - Crapy service no e mail with eta for delivery

No e mail no part i had to call them to get a horrible excuse about they had not even shiped part i ask for my refund ill keep you posted i could have already got my part from a realiable company
#1227451
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SENT SUMMIT BRANDED PARTS THAT WERE BAGGED WRONG. TOOK 10 CALLS AND HOURS OF TIME TO STRAIGHTEN OUT. DASH 6 IS A STANDARD SIZE, AND SHOULD NOT BE THAT HARD TO DISTINGUISH FROM OTHER SIZES. iF YOU LIKE WAITING ON HOLD, TELLING YOU TO VISIT THE WEBSITE WHEN YOU NEED TO...
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2.0
I didn't like
  • Phone hold time
  • Would not fix my problem in a timely manner
  • Customer service
#1225578
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Ordered a roof panel for my Monte Carlo. Need it sent to the body shop so my address is different from the one I need to have it sent to. Soon as I put his address on the ship-to, Summit's idiot computer changed the bill-to information to him. I changed it back....
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#1225556
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I had recently posted a complaint about poor service in returning a flawed part. I received a request to reveiw this part from Summit Racing which is then linked to the listing for the part on thier website. It is quite clear staff will find any excuse possible to...
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Anonymous
Anonymous

Update, for fun I reworded and deleted sections of my reveiw a total of six times and they finally allowed it. During the process it was accepted once before then flagged and ...

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#1221124
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Summit Racing Equipment - Total junk

Got slotted and drilled rotors for a pickup. 30 day watranty? What a joke
1.0
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Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Value for money
#1219046
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Summit Racing Equipment - Difficult return
Summit Racing Equipment - Difficult return
Summit Racing Equipment - Difficult return
Summit Racing Equipment - Difficult return
Summit Racing Equipment - Difficult return
Summit Racing Equipment - Difficult return
Summit Racing Equipment - Difficult return
I purchased an Edelbrock 289 Ford waterpump part number 8841 on March 14th 2018 and returned it for the same part today the 15th at the Tallamage retail store. I happen to build custom cars for a living as well as my own projects. Due to this I deal with Summit on a...
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1.8
#1210725
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Summit Racing Equipment - Good customer suppy

Small issue with manifolds. They corrected it promptly
#1197944
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Ordered shocks for my car said they had them on hand. Almost two weeks pass with no email with my tracking info. I called them up and they said I would not have my shocks until May because of a back order. I just told them to cancel the order. Now I have to wait 7 to...
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1.2
#1193893
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Summit Racing Equipment - Bank of me/ jegs next time

Still waiting for the *** customer service department at summit to return my money. Guess I'll have Jegs stickers on my race car this year for Oklahoma to see. I'll never recommend this company. Summit is the best sales rep for Jegs.
1.0
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Value for money
#1192929
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Summit Racing Equipment - Interest free loans to summit racing

Taking two weeks to return my money after refusing damaged products. Feels like I gave summit an interest free loan on $500 dollars. Been told 3 times they were going to return my money but have yet to do it. Summit is being shady.
1.0
Details
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money
#1191207
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